Nick Boboshko

Summary

As a dedicated computer networking professional and hobbyist, I bring extensive technical expertise and a deep commitment to delivering exceptional results. With a proven track record of designing, implementing, and maintaining complex computer systems. I possess strong troubleshooting and collaboration skills that allow me to quickly resolve issues and ensure optimal network performance.

Skills

• Microsoft Active Directory
• Routing and switching
• Windows 10 and 11
• Office 365
• Sonicwall
• Cisco switches
• Ruckus Wireless
• SSL VPN and IPsec VPN
• Datto
• Veeam
• VMware ESXI
• Hyper V
• Windows Server

Experience

• Service Bench Technician - Velocity Network (June 2021 - Febuary 2022)

  • Utilize ticketing systems, documentation programs, and RMMs

  • Stage, troubleshoot, repair, and upgrade computer hardware

  • RMM/managed A/V deployment and support

  • Install and support computer hardware and software remotely from the helpdesk and onsite at customer locations

  • Entry level network support

• Level 2 On-Site Technican - Velocity Network (Febuary 2022 - April 2023)

  • Evaluate the needs of the customer and build out new software and hardware solutions accordingly

  • Provide both onsite and remote customer support

  • Write technical and procedural documentation

  • Troubleshoot, repair, and upgrade computer and network equipment

  • Support Microsoft Windows, Microsoft's core business applications such as Microsoft 365 apps, and other third party applications

  • Provide network level support including routing, firewalling, NAT, VPN, DHCP, and DNS

  • Evaluate the needs of the customer and build out new software and hardware solutions accordingly

  • Write technical and procedural documentation •Troubleshoot, repair, and upgrade computer and network equipment

  • Served as a point of escalation for complex technical issues

  • Provided emergency on-site support and disaster recovery

  Level 3 Project Specialist - Velocity Network (April 2023 - Present)

  • Provide higher level network support

  • Design network solutions based on customer needs

  • Survey customer sites and design wireless solutions

  • Deploy and manage sever equipment (VMWare ESXi/vCenter, Microsoft Hyper-V, Windows Server)

  • Deploy and manage SonicWall TZ/NSA/SMA equipment and along with routers from other vendors.

  • Deploy and manage Cisco, HP, and Dell switches

  • Manage Microsoft's core business applications and tools

  • Collaborate with third party vendors to implement access control and camera systems

Education

• Fairview High School

  Graduated with honors. maintainted a 3.9 GPA

  Erie County Technical School - Computer Networking

  Coursework included networking fundamentals, Windows Server, Active Directory, and Windows workstations.

Certifications

• CompTIA ITF+
• CompTIA A+
• CareerSafe OSHA 10 Certification
• CareerSafe Cyber Safety Certificate
• SonicWALL Network Security Administrator